Legal Documents
Agreements & Policies
Our privacy policy, data processing addendum, and master service agreement. Questions? Email info@vaultscaleai.com
PP
Privacy Policy
VaultScale AI LLPEffective Date: 20 Apr 2026
VaultScale AI LLP ("VaultScale AI", "we", "our", or "us") builds AI systems, products, and growth infrastructure for global businesses. We are committed to protecting personal data and maintaining transparency in how data is handled. This Privacy Policy explains how we collect, use, process, and safeguard information when you interact with our website, services, and platforms.
01
Scope
- —This Privacy Policy applies to all users, clients, and visitors interacting with VaultScale AI across digital platforms, services, and communications.
02
Information We Collect
- —Personal Information — Name, email address, phone number, company name, job title.
- —Technical and Usage Data — IP address, browser type, device information, usage patterns, interaction data.
- —Business and Service Data — Information provided by clients including datasets, content, and inputs necessary to deliver services.
- —VaultScale AI does not intentionally collect sensitive personal data unless explicitly required and consented to.
03
Purpose of Processing
- —To deliver AI, product development, consulting, and marketing services.
- —To operate, maintain, and improve systems and models.
- —To communicate with users and provide support.
- —To analyze performance and optimize services.
- —To comply with legal and regulatory requirements.
04
Legal Basis for Processing
- —Contractual necessity to deliver services.
- —Legitimate interests in improving systems and operations.
- —Consent where explicitly obtained.
- —Applies to users in the European Economic Area.
05
Use of AI Systems
- —VaultScale AI may process data using artificial intelligence and machine learning systems.
- —Client data is used only for service delivery unless explicitly agreed otherwise.
- —We do not use client confidential data to train shared or public models without consent.
06
Data Sharing
- —VaultScale AI does not sell personal data.
- —Data may be shared with cloud infrastructure providers, analytics and technology partners, payment processors, and legal or regulatory authorities when required.
- —All third parties are subject to confidentiality and data protection obligations.
07
Cross-Border Data Transfers
- —VaultScale AI operates globally and may process data in India, the United States, and other jurisdictions.
- —We ensure appropriate safeguards including contractual protections and secure processing practices.
08
Data Retention
- —Data is retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements, and resolve disputes and enforce agreements.
09
Data Security
- —Encryption in transit and at rest.
- —Access controls and authentication mechanisms.
- —Monitoring and logging systems.
- —While we take reasonable measures, no system can guarantee absolute security.
10
Your Rights
- —Access your personal data.
- —Correct inaccurate information.
- —Request deletion of data.
- —Withdraw consent.
- —Restrict or object to processing.
- —Nominate a representative under applicable law.
- —To exercise your rights, contact: info@vaultscaleai.com.
11
India DPDP Act Compliance
- —VaultScale AI processes personal data in accordance with the Digital Personal Data Protection Act, 2023.
- —Lawful processing and purpose limitation.
- —Data minimization and accuracy.
- —Security safeguards.
12
GDPR Compliance
- —VaultScale AI supports compliance with GDPR obligations including data subject rights and processor responsibilities.
13
Cookies and Tracking
- —We use cookies and similar technologies to improve user experience, analyze traffic, and optimize performance.
- —Users may manage cookie preferences through browser settings.
14
Third-Party Links
- —Our services may include links to third-party websites.
- —VaultScale AI is not responsible for their privacy practices.
15
Updates to this Policy
- —We may update this Privacy Policy from time to time.
- —Updates will be reflected with a revised effective date.
16
Contact
- —VaultScale AI LLP
- —Email: info@vaultscaleai.com
- —Website: www.vaultscaleai.com